Co-op cyber incident - Update

You may be aware of the recently-reported news of a cyber incident at the Co-op. For more detail, please see https://www.co-operative.coop/media/news-releases/cyber-incident-update

There is no indication that your pension scheme data has been accessed. As part of preventative measures, access to a number of Co-op IT systems has been withdrawn. As a result, there is likely to be a delay to usual turnaround times. We appreciate your patience as we work to return towards our usual service standards.

We will update the messaging here periodically as further news is available.